NAGA is focused on providing customized services. We provide a full menu of owner services/requirements with a local touch and attention-to-detail. The range of services includes: Assistance with filing of ENOA/D, crew changes, spare deliveries, coordination of repair services, chandelling and ship’s supplies, dry docking and an entire range of services as required by owners and operators - including assistance with securing of international carrier bonds and registration as a common carrier in USA trade.
From disbursement accounting to cash-to-master deliveries, confidence in your local agent is paramount. Operational and financial compliance in accordance with charter party terms and conditions, owner-specific requirements and industry protocols - including membership in BIMCO - reflect NAGA’s focus and experience in providing owners and cargo interests a trusted partner.
Through a carefully selected global network of independent marine surveyors, we can offer professional marine survey services at competitive prices. We are proud supporters of the 360 Quality program.
We are well versed in USA Customs protocols through the ACE (import and export) system providing clients accurate and timely filing. We have decades of experience managing Federal Maritime Commission (FMC) requirements related to filing of service contracts and tariff rules and rates. Our staff regularly interfaces with stevedores/terminals, government agencies and import brokers to insure quick release of time-sensitive cargoes.
Our scope of services include complete supply chain management encompassing door-to-door service, warehousing and stevedoring/terminal operations, bonded transport, making use of our well sourced industry network. Thereby ensuring efficient and timely dispatch of cargo.
We provide cargo planning services to insure maximum, safe stowage of cargo. We manage vessel operational schedules in compliance with stevedoring and terminal agreements and maintain day-to-day coordination with stevedores, terminals, port authorities and local government agencies to ensure USA and international safety and security protocol. We insure the job is done correctly and on time, while keeping our principals well apprised of all activities.
FDD is the new standard in perishable logistics and NAGA is pleased to support this concept. Operating from fruit ports allows for FAST loading, FAST discharging and FAST clearance of cargoes - reducing transit time from farm to table. DIRECT port-to-port service without transshipment further cuts transit time, helping to increase shelf-life and reduce waste. This DEDICATED approach to perishable cargo carriage, whether by specialized reefer ship or containership, is helping improve returns throughout the supply chain.
Each perishable commodity is unique in it’s requirements, sensitivities and protocols. Whether import or export, it’s important to know what is being carried and understand the complexities of the market and the influences of politics, weather and competition. We are active in most perishable trades and trade lanes, providing a unique level of experience and expertise.
We are a small, dedicated team of specialists who take a hands-on approach to insuring our clients receive superior service levels. Whether an entire shipload of oranges, a container of mangoes or a single drum of grapefruit juice, we strive to offer the same high level of attentiveness and follow-through.
Since 1998, North American General Agents has provided a unique mix of knowledge and expertise in cargo operations and planning, port agency, and commercial representation. Serving the global community, we are ready to provide representation as vessel husbandry, owner’s protective and full liner agents. Our logistics and cargo operations department manages a full range of services, including vessel planning and port captaincy.
Cost and operational efficiency are vital to our client’s bottom-line and our local knowledge and expertise allow us to analyze existing cargo and port vessel operations. We possess an unmatched knowledge of the world reefer trades, moreover our market knowledge extends to rolling stock, project cargoes, hazardous cargo, liquid or dry bulk and container trades. North American General Agents are at your service.